Help & guide
Everything you need to book, ride, and manage your credits.
Booking a class
The weekly schedule
The same rides run every week. Sundays are off.
| Day | Rides (SAST) |
|---|---|
| Mon – Fri | 05:30 · 06:45 · 08:00 · 16:30 · 18:00 (60 min each) |
| Saturday | 06:00–08:00 long ride · 08:15–09:15 recovery |
| Sunday | Closed |
Every class has 10 spots. Once it's full, you'll see “Full”.
When booking opens & closes
- Bookings open 7 days before each ride. Further out, you'll see “Opens later”.
- Bookings close 1 hour before the ride starts. After that it shows “Closed”.
Cancelling & refunds
- Cancel 24 hours or more before the start and your credit is refunded automatically.
- Cancel within 24 hours of the start and the credit is forfeited.
- If the studio cancels a class or closes a day, you're always refunded and emailed — no matter the timing.
Cancel from Rides.
Credits & packs
One credit = one class. Your balance shows in the pill at the top of every screen. Top up from Credits — single classes, ride packs, or a monthly plan. Payments are handled securely by Paystack.
Joining the ride
Classes run on virtual platforms (MyWhoosh and others). Connect your platform username under Account so the studio can see you on the day. Hop on a few minutes early and look for the SpinScience session at the scheduled time.
Riding on MyWhoosh? See the MyWhoosh guide — an interactive walkthrough of linking your account, your FTP on the booking page, and exactly what data is (and isn't) shared.